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Brock Boyd
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The 12 Qualities of True Business Professionals |
Professionalism is a word embraced by many, but in all honesty demonstrated by
far fewer individuals. Its Latin's origins come from the word profess which
means, "to avow before." So the question is who are these individuals that
believe themselves to be true professionals avowing before? Possibly the answer
may be found within the word professional.
- P - Positively
proactive.
Professionals demonstrate behaviors that are positive, proactive instead of
negative, and reactive.
- R - Respect.
Through this ethic
and value of respect, professionals are known and trusted within and without
their respective organizations.
- O - Opportunities to
help others.
Those who avow before understand they have a responsibility to
help others whether it is to grow self-leadership skills or provide some
expert advice.
- F - Follow-up.
No one likes to
wait for un-returned phone calls or emails. Professionals make it a habit to
follow-up on everything and accept responsibility when they fail to engage in
that behavior.
- E - Empathy.
Professionals know
how to be empathetic. This characteristic is a one of the signs of high
emotional intelligence and a predictor for leadership success.
- S - Self-confident.
When
individuals are self confident, they do not have to put others down at their
own expense. These individuals have a high sense of balanced self-esteem and
role awareness.
- S - Sustainable.
Professionals are
truly sustainable in that they can continue forward when times become
difficult. Their ethics and beliefs keep them focused.
- I - Integrity.
Integrity is
putting your values into action; doing the right thing when no one else is
looking without personal gain or benefit; and accepting a potential personal
cost.
- O - Optimize all
interactions.
This is critical because professionals do not negate the value
of people. They look to see how one interaction can benefit someone else even
before himself or herself.
- N - Nimble.
Being flexible and
open to change allows these individuals to be quick on their feet and nimble
to the opportunities that they encounter on a daily basis.
- A - Awareness.
Having a high level
of awareness of themselves, the marketplace, the community and even the world
helps these individuals continually stay on top of things.
- L - Leadership.
Last, but not
least, professionals demonstrate exceptional leadership skills and even more
importantly self-leadership skill. For if you cannot lead yourself, you cannot
lead others.
Leadership Coaching Tip:
Take a few
moments to revisit this list and determine if there are any areas to be further
developed. Remember the origins of the word professional - to avow before and
are your actions in alignment with your beliefs?
Adapted
with permission. Author: Leanne Hoagland-Smith, Advanced Systems
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Addressing 'Un-engaged' Employees
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In spite of current economic conditions, there are still employees in the workforce these days that are not "actively engaged" at their company. In other words, they don't display passion or enthusiasm about their job,
and as a result, their production (as well as their overall contribution to the company) suffers. At times like these, the last thing that companies need is lost productivity.
While some
companies may have already laid-off many of their under-performing or
"un-engaged" employees, some might remain. This could be for a number of
different reasons, and perhaps a combination thereof. Some of these reasons are
listed below:
-
The employee was highly productive in the past.
-
The employee was responsible for the creation of
a product and/or service that brought the company considerable revenue.
-
The employee has been with the company for a long
time.
-
The employee is on a team integral to the
creation of future revenue.
Regardless of
the reason or reasons that the person is still with the company, their
engagement (i.e., production) is important.
As a result, the
fact that they are un-engaged is a reason for concern and should be addressed as
soon as possible. After all, if the company is depending upon this individual
for future success, they should be re-engaged in an expedient fashion.
The following
are suggestions for doing just that, and they all involve sitting down with the
employee and speaking with them on a one-on-one basis:
- Inquire
- Ask them if there's
something they need in order to do their job better, whether more efficiently
or more effectively. Give them the benefit of the doubt; if they do indicate
there's something they need, offer to provide it.
- Advise - Suggest additional training to
the employee, especially in those areas in which they appear to be lagging or
those that would benefit the company the most.
- Challenge - Spell out, in no uncertain
terms, that the employee is being counted upon, especially in these daunting
times, to help the company not only survive, but also thrive.
The ultimate
goal, of course, is to help the employee reach their previous high levels of
performance and productivity. That's why communication is so vital to the entire
process. Miscommunication is at the heart of many, if not most, problems in the
workplace. Ensuring that no miscommunication exists is the first step toward
"re- engaging" the employee.
The next step is
the setting of clear expectations for the person. They must know what is
expected of them, and they must express their understanding of these
expectations to you. By taking the steps above, you're both communicating with
the employee and setting clear expectations for their future performance,
increasing the chances that you'll be able to re- engage them and enhance their
contributions to the company.
If you have
any questions about this article, or about how we can help you with your current
performance, leadership, strategic, or hiring needs, send an email to us.
Copyright
protected, Sorrell Associates, LLC all rights reserved worldwide. ©Gary Sorrell
- NewsletterVille.com
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Current Opportunities |
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Here is a snapshot of some of the current opportunities we are working on:
Sr Acct Executive, BI Software, Arlington VA
Director of Business Development, Federal IT Services Provider
Sr Acct Exec, IT Consulting
Inside Sales, Software, Tysons Corner VA
Intel Recruiter, NOVA
Account Executive, Technology Company in NOVA
Channel Sales Manager, Software
Account Executive, Enterprise Software
Recruiter, Accounting & Finance
Recruiter, Technology
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Motivational Quotes |
"Time is free, but it's priceless. You
can't own it, but you can use it. You can't keep it, but you can spend it. Once
you've lost it you can never get it back."
~ Harvey Mackey
"If your actions inspire others to dream
more, learn more, do more and become more, you are a leader."
~ John Quincy
Adams
"Success consists of going from failure to
failure without loss of enthusiasm."
~ Winston Churchill
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Testimonials:
Chris Wiggins, Director of Sales, InforMax Inc:
"As in most sales, relationship building is an integral part of a prospect commitment. Integrity and dependability are a close second and third. CMI has gone out of their way to exhibit these qualities,
far beyond competitive placement agencies. The quality of the candidates and the responsiveness in time related hirings is what keeps me coming back."
Catherine Zaic,Vice President of Sales, Avectra:
"CMI got it right with the first candidate they sent me! That's because they really took the time to get to know my organization and our specific needs. The position we were looking to fill required an
unusual combination of skills and experience, which was difficult filling through traditional search vehicles (newspaper ads and web postings). CMI did an excellent job of pre-screening candidates and went
far beyond finding us a good skills match, as opposed to a potential employee who looks good on paper but may or may not be a good corporate 'fit.' CMI's in-depth process saved me hours of time
interviewing applicants." |
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